Vision

WCIG is innovative, high quality and effective provider of employment services working beside those most affected by unemployment as they seek to find meaningful roles in our community.

Mission

Creating Partnerships for Employment.

Values

These are the things we value and aspire to in our work:

Relationships	which embrace dignity, community and mutual respect.
Optimism	that is lived out in positive attitudes about people and expectations of success and growth.
Innovation	including creativity, responsiveness, risk taking and flexibility.
Diversity	that acknowledges differences and appreciates the diverse needs and skills of each person.
Advocacy	which makes us socially pro-active for the disadvantaged.
Staff	who are committed to the goals of the organisation and their own development.

Core Business

WCIG 's core business focuses on services that assist people to:

Overcome personal barriers.
Gain vocational skills or further their education.
Prepare for employment.
Find employment.
Remain in employment.
Advance their careers.

Communities

Our work is focused on servicing communities, those gathered around a location and those that come into being from shared experience and identity. WCIG currently works with and within the following communities:

Footscray, Sunshine, St Albans, Werribee with a particular focus on the communities of Laverton, Maidstone, Braybrook, Heathdale.

People from culturally and linguistically diverse backgrounds, people with a mental illness, people with a disability, Indigenous people, people living with HIV/AIDS and the gay & lesbian community.

Strategic Goals

WCIG's Committee of Management in conjunction with the senior managers have identified four main areas that will underpin WCIG's activities over the next five years.

1. Innovation and Service Excellence

WCIG consistently delivers high quality, effective services in all contracted areas.

Goal 1	Project systems and processes are reviewed to assess and improve their efficiency on an ongoing basis.
Goal 2	WCIG continues to develop innovative models of work and employment in services.
Goal 3	WCIG will identify areas or groups of people with high levels of need and develop services delivery models and processes to meet those needs.

2. Strategic Partnering

WCIG creates and maintains effective partnerships on all levels to maximize the skill and resources available when organizations or people join forces.

Goal 1	WCIG maintains excellent working relationships with contract managers, funding bodies , researchers and policy makers to facilitate service delivery improvements at a macro level.
Goal 2	WCIG will establish and maintain good relationships with like organizations and other community service organizations in order to minimize duplication and effectively use our areas of expertise.
Goal 3	WCIG will create and maintain strategic partnership with employers at all levels in order to maximize employment opportunities for our job seekers and improve our service delivery.

3. Organisational Development and Excellence

WCIG's internal processes, resources and systems effectively support the work that is being done in the projects.

Goal 1	WCIG's working environment is cohesive, positive, productive and supportive.
Goal 2	COM governance processes are comprehensive and effective.
Goal 3	All staff are appropriately resource, trained, and supported to achieve high quality results.
Goal 4	WCIG resources are developed and maintained at a high standard.

4. Effective Marketing and Public Relations

WCIG is well known in the market place for high quality, effective service delivery.

Goal 1	Corporate identity and sub-brands are developed and applied consistently to all WCIG projects.
Goal 2	Develop PR strategy and systems for each project.
Goal 3	WCIG is presented at industry forums and events.